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Welcome to Block and Bagh . By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.


1. General

  • This website is owned and operated by Block and Bagh.

  • By accessing or purchasing from our website, you agree to comply with these Terms & Conditions.

  • We reserve the right to update or modify these terms at any time without prior notice.


2. Products

  • All our products (Quilts, Curtains, Dohars, Bedsheets, Towels, etc.) are handcrafted/handprinted/home textile items (as applicable).

  • We try to display product colors and details as accurately as possible, but slight variations in color, size, or print may occur due to lighting, screen resolution, or handmade nature.

  • All product descriptions, pricing, and availability are subject to change without notice.


3. Pricing & Payments

  • All prices listed are in [currency, e.g., INR] and inclusive/exclusive of applicable taxes (specify).

  • Payment must be made in full at the time of purchase through the available payment options (credit/debit card, UPI, net banking, wallets, etc.).

  • We are not responsible for any delays or issues caused by third-party payment gateways.


4. Shipping & Delivery

  • We offer shipping across [India / International, as applicable].

  • Estimated delivery time will be displayed at checkout. However, delivery timelines may vary due to unforeseen delays beyond our control.

  • Shipping charges (if any) will be mentioned clearly before checkout.


5. Returns, Refunds & Exchanges

  • Due to hygiene and safety reasons, products like Quilts, Dohars, Bedsheets, and Towels are not eligible for return/exchange unless they are defective or damaged on arrival.

  • If you receive a defective/damaged product, you must inform us within 1 day of delivery with photos/videos for verification.

  • Refunds (if approved) will be processed to your original payment method within 5 working days.


6. Cancellation Policy

  • Orders can only be cancelled within 6 hours  of placing the order. After that, the order goes into processing and cannot be cancelled.

  • We reserve the right to cancel any order in case of payment issues, product unavailability, or suspicious transactions.


7. Intellectual Property

  • All content on this website (images, text, designs, product photos, etc.) is the property of Block and Bagh.

  • You may not use, reproduce, or distribute our content without prior written permission.


8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • All products should be used as intended. We are not responsible for misuse or damages caused by improper use/washing.


9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in New Delhi.


10. Contact Us

For any queries, complaints, or support, please contact us:
Email: support@blockandbagh.com
Phone/WhatsApp: +91-9811117380
Address: Sunder Nagar New Delhi  Pincode-1100003