Welcome to Block and Bagh . By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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This website is owned and operated by Block and Bagh.
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By accessing or purchasing from our website, you agree to comply with these Terms & Conditions.
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We reserve the right to update or modify these terms at any time without prior notice.
2. Products
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All our products (Quilts, Curtains, Dohars, Bedsheets, Towels, etc.) are handcrafted/handprinted/home textile items (as applicable).
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We try to display product colors and details as accurately as possible, but slight variations in color, size, or print may occur due to lighting, screen resolution, or handmade nature.
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All product descriptions, pricing, and availability are subject to change without notice.
3. Pricing & Payments
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All prices listed are in [currency, e.g., INR] and inclusive/exclusive of applicable taxes (specify).
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Payment must be made in full at the time of purchase through the available payment options (credit/debit card, UPI, net banking, wallets, etc.).
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We are not responsible for any delays or issues caused by third-party payment gateways.
4. Shipping & Delivery
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We offer shipping across [India / International, as applicable].
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Estimated delivery time will be displayed at checkout. However, delivery timelines may vary due to unforeseen delays beyond our control.
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Shipping charges (if any) will be mentioned clearly before checkout.
5. Returns, Refunds & Exchanges
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Due to hygiene and safety reasons, products like Quilts, Dohars, Bedsheets, and Towels are not eligible for return/exchange unless they are defective or damaged on arrival.
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If you receive a defective/damaged product, you must inform us within 1 day of delivery with photos/videos for verification.
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Refunds (if approved) will be processed to your original payment method within 5 working days.
6. Cancellation Policy
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Orders can only be cancelled within 6 hours of placing the order. After that, the order goes into processing and cannot be cancelled.
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We reserve the right to cancel any order in case of payment issues, product unavailability, or suspicious transactions.
7. Intellectual Property
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All content on this website (images, text, designs, product photos, etc.) is the property of Block and Bagh.
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You may not use, reproduce, or distribute our content without prior written permission.
8. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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All products should be used as intended. We are not responsible for misuse or damages caused by improper use/washing.
9. Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes will be subject to the jurisdiction of courts in New Delhi.
10. Contact Us
For any queries, complaints, or support, please contact us:
Email: support@blockandbagh.com
Phone/WhatsApp: +91-9811117380
Address: Sunder Nagar New Delhi Pincode-1100003